Refund policy

At Sharp and Tornado (part of El-Araby Group), we are committed to ensuring customer satisfaction. Please find below our return and refund policy:

Free Delivery:
We offer free delivery on all orders within Egypt.

Return Conditions:
If the customer chooses to return a product for personal reasons, the return shipping cost will be charged to the customer.

Return Eligibility:

• Products can be returned within 2 days of delivery.

• Products must not be unboxed or installed to qualify for return.

If you need any assistance with your return, please contact our support team.